Privacy Policy

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ZORVIA HEALTHCARE LIMITED

ZORVIA HEALTHCARE LIMITED (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data in compliance with applicable laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), Information Technology Act, 2000, and applicable rules thereunder.

This Privacy Policy explains how we collect, use, store, process, and protect your personal information.

1. Information We Collect

We may collect the following categories of personal data:

  • Name
  • Contact details (email address, phone number, address)
  • Professional details (doctor registration details, distributor/vendor details)
  • Employment-related information (job applications, resumes, qualifications)
  • Pharmacovigilance reports and adverse event submissions
  • Website usage information including IP address, browser type, and cookies
  • Any detail relating to the above categories as provided to ZORVIA HEALTHCARE LIMITED for providing service
2. Purpose of Collection

We collect personal information for:

  • Responding to inquiries and communication requests
  • Healthcare professional engagement
  • Vendor and distributor onboarding
  • Recruitment and employment purposes
  • Pharmacovigilance compliance and ADR reporting
  • Legal and regulatory compliance
  • Website improvement and analytics
  • Customer support and service delivery
3. Cookies

Our website may use cookies and similar tracking technologies to improve user experience and analyse website performance.

Users may disable cookies through browser settings; however, certain functionalities may be affected.

4. Sharing of Information

We may share personal information with:

  • Regulatory authorities
  • Service providers and business partners
  • Affiliates and group entities
  • Legal advisors and auditors
  • Government agencies where required by law

We do not sell personal data to third parties.

5. Data Security

We implement reasonable technical and organizational security measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

6. Data Retention

Personal data shall be retained only for as long as necessary for the purpose for which it was collected or as required under applicable laws and regulations.

7. User Rights

Subject to applicable laws, users may have the right to:

  • Access personal data
  • Correct inaccurate data
  • Withdraw consent
  • Request deletion of personal data
  • Raise grievances regarding data processing

Requests may be submitted to the contact details provided below.

8. Contact Information

For concerns, please contact:

Email: legal@zorvia.com
Email: corporate@zorvia.com

Registered Office:
Suit No. 4, 10th Floor, ‘Centaurus’, Central Avenue, Hiranandani Estate, Thane West – 400607

9. Governing Law

This Privacy Policy shall be governed by the laws of India and subject to the exclusive jurisdiction of courts at Thane, Maharashtra.

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